It appears from the content of this video that this University of Florida professor — whom everyone has to take in the business school — got REALLY REALLY REALLY HIGH before one of his classes.
Highlights of the Video:
As I am told, he was fired the next day. Minute 28 is hilarious.
Google Video has complete lecture uploaded…check out the MBA in florida LINK
For sure,most of us have been through the arduos route to contact customer care over the phone.Ofcourse,in UK it is known that one has to wait over the phone for about 30-45 minutes to get in touch with a person to order any new services to house.
So,If you would like to know what drives people nuts about automated telephone systems,which are constant source of prick to customers check this out…!
Source: Customer Care management & consulting,June 2006
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